Pursuant to Republic Act No. 10173 – Data Privacy Act of 2012
Community Telemedicine System is committed to protecting your personal information.
1. Personal Data Collected
- Full name, date of birth, and gender
- Contact details (email, phone, home address)
- Health and medical records generated through the platform
- Login credentials (passwords stored as encrypted hashes)
2. Purpose of Processing
- To create and manage your patient account
- To facilitate teleconsultation appointments
- To send appointment confirmations and health notifications
- To comply with legal and regulatory health requirements
3. Legal Basis
Processing is based on your consent (Sec. 12[a], RA 10173) and on the fulfillment of a telemedicine services contract.
4. Data Sharing
Your data will not be sold to third parties. It may be shared only with your attending physician(s) within the System, or with government health authorities as required by law.
5. Data Retention
Personal data is retained for a minimum of 10 years per Philippine medical records regulations.
6. Your Rights Under RA 10173
- Right to be informed of processing activities
- Right to access and obtain a copy of your personal data
- Right to correct inaccurate or outdated information
- Right to withdraw consent and request erasure (subject to legal limitations)
- Right to lodge a complaint with the National Privacy Commission (NPC)
7. Security Measures
We implement HTTPS, hashed password storage, and role-based access controls.
8. Contact Our DPO
For privacy inquiries, contact our Data Protection Officer (DPO) through the system's help desk or hospital front office.
By clicking "I Agree & Continue", you consent to the processing of your personal data for the purposes stated above.